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Welcome to Florist Shop (“we,” “our,” or “us”). At Florist Shop, accessible from flowerssupplyshop.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, make a purchase, or interact with our services.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to your privacy.

1. Information We Collect

We collect information that you provide directly to us, as well as data collected automatically when you use our website:

  • Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed securely via our payment gateways).
  • Transaction Information: Details about the products you purchase, including order history and payment amounts.
  • Technical and Usage Data: We automatically collect information such as your IP address, browser type, device information, pages visited, and the time and date of your visit. This helps us improve your experience and analyze site performance.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how you interact with our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and deliver products to your doorstep.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To prevent fraud and enhance the security of our website.
  • To send you promotional emails or newsletters (only with your consent).
  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We work with trusted partners who assist us in operating our website, processing payments (e.g., Visa, MasterCard, JCB, PayPal), shipping products, and analyzing data. These partners are contractually obligated to protect your information.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but we will ensure its confidentiality is maintained.

We do not share your data with unauthorized third parties for marketing purposes.

4. Data Storage and Security

Your privacy and security are our top priorities. We implement industry-standard measures to protect your data:

  • All transactions are encrypted using advanced SSL technology to ensure your payment and personal details are secure.
  • We store your data on secure servers and limit access to authorized personnel only.
  • While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously update our security practices to safeguard your data.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

5. Your Rights

As a valued customer, you have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information through your account settings or by contacting us.
  • Data Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Cookie Preferences: You can manage your cookie settings through your browser options.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our site.

We may also use third-party analytics services to understand how visitors interact with our website, but these services do not collect personally identifiable information without your consent.

7. International Data Transfers

Florist Shop serves customers globally (excluding Asia and select remote areas). Your information may be processed and stored in the United States or other countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our dedicated customer care team:

Email: [email protected]

Address: 4771 Scenic Way, Franklin, US 68939

Thank you for trusting Florist Shop. We are not just processing transactions; we are helping you Plant Joy in Every Corner of your life.

Happy Gardening!
The Florist Shop Team